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How to use Your Parcel Box

Parcel boxes offer a secure and hassle-free way to receive deliveries—even when you’re not at home. Once you’ve chosen a suitable location, installed the parcel box correctly, and completed the registration (details provided upon purchase or delivery), it’s ready to use.

Step-by-Step Guide

Install in an Accessible Location

Place your parcel box in a spot that is easy for delivery drivers to reach safely and without obstruction.

Update Your Delivery Address

Modify your delivery address for online orders to indicate the parcel box location. Use the format below:

Address: PARCEL BOX [Brief Description of Location] [Your Full Address]

Add Delivery Instructions

At checkout, include a clear note such as:

“If I’m not home, please leave the parcel in my PARCEL BOX located [insert location]. Please scan the barcode inside the delivery chute as proof of delivery. DO NOT leave the parcel elsewhere.”

Keep It Clear

To ensure your parcel box remains functional and ready for new deliveries, empty it regularly.

How Parcel2U vault works

Buy Now

Shop with Confidence

Purchase from any online retailer and enjoy worry-free delivery to your doorstep—or better yet, straight to your Parcel2U box.

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Update Your Delivery Address

Enter your Parcel Box location in the delivery address section when placing your online orders.

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Couriers recognise your box can stay the same

Couriers are trained to deliver directly to your Smart Parcel Box—no missed deliveries, no hassle.

Delivered

Securely Stored

Your parcels are delivered straight into the box and kept safely locked until you’re ready.

Convenient Parcel Pickup, Anytime

Use your key to open the vault whenever it suits you. Your parcels remain safe until your home, letting you skip the stress of waiting.